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Our Assistants are at your disposal to help you navigate and discover our online Store, to advise on purchases and give you all the information you might need on orders and deliveries, or for any other request. Our Customer Service operators are available: Monday through Friday, from 8 am to 5 pm holidays excluded.
Creating a personal profile with STORE.FAY.COM is easy and free: you simply need to fill in the registration form available in the “Sign In” page and then click on “I’m a New customer”. Once you have completed the registration process you can:
- Save your shipping address in the “My Account” section for quick shopping
- Manage the “one-click-buy” option so that you do not need to enter your credit card details each time you make a purchase on the website, in the “Payment Details” page.
- Have access to all information and details concerning your orders and return requests
- Connect to your Wishlist in order to decide whether to proceed with the purchase of the items you have liked, to see if they are still available or when they will be back in stock
We would like to remind you that you can update your data at any time by accessing the “My Account” area, “Profile” section. You can edit all details except for your registration e-mail and the Country you have registered in the first place.
STORE.FAY.COM newsletter allows you to be exclusively introduced to our online store.
If you wish to sign up for the newsletter you need to check the second box at the bottom of the registration form.
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