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Our Assistants are at your disposal to help you navigate and discover our online Store, to advise on purchases and give you all the information you might need on orders and deliveries, or for any other request. Our Customer Service operators are available: Monday through Friday, from 8 am to 5 pm holidays excluded.
Payment is possible by credit card or Paypal. Whenever one of these payment methods is not available, it will be clearly stated on the website or at the beginning of the purchasing process at the latest. All type of credit cards accepted by STORE.FAY.COM are listed at the bottom right of any page on the website.
If the chosen payment method is credit card, the total due amount will be charged to your card at the moment of shipping. If the chosen payment method is Paypal, the total due amount will be charged upon termination of the contract. It is possible to enter your billing address once you select the payment method. You are allowed to enter your new billing details by flagging the "Add a different billing address" box at the moment of purchase. VAT and additional taxes are included in the price of all items on the website and in the shopping bag.