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Discover Fay services

Discover our services specially dedicated to your online shopping.

Advice from our Brand Specialists

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Our services for your shopping

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FREE SHIPPING

Enjoy Complimentary Ground shipping on all non-sale items.

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EXCLUSIVE PACKAGING AND GIFT MESSAGE

Your item will be delivered in elegant, Fay branded packaging, with the option of including a personalized gift message.

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WARRANTY

Purchases made via the official website and at one of our Boutiques include a 2-year guarantee.

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Exchanges and returns

Exchanges or returns of items purchased on Fay.com can be made free of charge within 14 days from the delivery date.